When searching for a car I wasn’t looking for a car broker, and to be honest I didn’t even know they existed, but I’m so glad I stumbled across Jason at ECarz. Buying a second hand car can be risky, and it is hard to know who you can trust. I’d been looking on carsales.com and knew what I liked, but hadn’t had the best experience dealing with the sellers. It was becoming quite painful and most had an inflated idea of what their car was worth.
Then one night I sent an online enquiry about a car I liked in Brisbane, and it happened to be with ECarz.
From the very first phone call with Jason I had a good feeling, and he made everything so effortless. The car I found was an hours drive from me, and Jason understood that it was difficult for me to organise things from afar, especially when I work full time. He made things so easy, giving me a tour of the car via FaceTime, even pointing out some of the very minor damages upfront which I thought was exceptionally honest. All the paperwork was handled, transfers competed, and even delivery to my house on the Sunshine Coast. I never even saw the car myself, or met Jason in person. And yet, the car arrrived as promised, on time, and in immaculate condition.
I can’t speak highly enough of the service I received, including the brilliant communication and reassurance throughout the entire process. I will definitely be calling Jason next time one of our family needs a car. Thank you so much.
We dealt with Rich and hands down he has been the best broker we have had. Highly recommend him to anyone, we will definitely be dealing with Rich again. He got us the best loan for both our 4WD and Caravan. Thanks again Kay, Matt and Noah.